Cancellations and Rescheduling

These are the rules for lessons. They were developed in response to real situations and are the minimum necessary for so that teaching can continue. Please respect them and do not ask for exceptions!

  • If, for whatever reason, you can’t come to the lesson at the time we agreed at the beginning of the month and you give your teacher at least 24 hours notice, we will try to reschedule the lesson, preferably for a different time on the same day. All rescheduled lessons must take place within the same calendar month. In addition, you can only reschedule once.

  • If you have an emergency and contact your teacher with less than 24 hours notice, you should assume you will forfeit the lesson unless another student is able to swap times (see below). Please, as a courtesy, phone your teacher to tell her about the problem rather than just not coming. In addition, if you forget, you will forfeit the lesson.

  • To accommodate students who have last minute emergencies and request a change to their lesson time, or if there is a last minute dropout and there is a gap in the schedule that cannot be used, your teacher may ask you to change your lesson time. If that is not possible, just say no, and that is fine. This is requested as a courtesy so that you can rely on the same degree of flexibility if you need to change. Please try to avoid time changes unless absolutely necessary.

  • If your teacher can’t come to the lesson at the time we agreed, we will try to reschedule sometime within the calendar month. If that’s not possible, you can either be repaid the cost of the lesson, or, if you are continuing to be a student, use the money towards the cost of a lesson in the next month.